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ICSC - DLL Training - Shared screen with speaker view
Chuck Viosca
18:19
Meeting ID https://fsu.zoom.us/j/91889727820
Chuck Viosca
18:23
No passcode.
Barbara Dawson
39:24
Please explain Curtailment
Monica Favia
39:32
Tell me about the credit line
gpevey
39:44
How do you specifically help customers with floor planning?
Fawzi El-Kattan
39:48
Should we know how to find credit on a business?
Davis Adams
40:28
Does DLL Finance currently provide floor plan services to any boat or yacht companies?
Monique Sevin
42:10
What does the training process look like for DLL employees (Specifically a Business Development Manager)?
Anthony Nietzel
42:21
Does buying down the amount effect the interest payments?
Brent Baker
42:47
What sorts of information does DLL look for when determining if DLL is a good fit for a new dealer?
Don Thacker
43:38
Under what circumstances would you allow a dealer skip payments or not pay interest?
Dan O'Leary
43:44
What is DLL's biggest differentiator vs your competitors. In this use case if I am the Yacht Co, and currently have financial companies now, Why DLL?
Olin 334 Team Collab Pod
46:24
so the same sales person does new business development and also stays with that customer going forward? if so how are new and existing customers allocated across sales people?
Fawzi El-Kattan
46:24
Why would someone choose DLL over a traditional bank?
Travis Enochs
46:44
I’m confused, if rabo provides our cash, are all we doing is taking a loan from rabo and reissuing different loans to dealership customers and the dealerships and hoping to make a margin?
Monica Favia
47:20
The chart you have on the website shows a max credit line of $1.5 million how would that work? Should we use a larger credit line for the role-play?
Chuck Viosca
47:58
Travis,
Chuck Viosca
48:28
Travis, DLL is lending the money and making a profit on interest. Does that help?
Valeriia Chukhnenko
50:18
Who are DLL's primary competitors?
Ashley Grills
50:52
Can we provide more than a $1.5 M credit line? If so, what interest rate applies after that point?
Christina Steber
51:48
Can you please pull up the chart and explain it very clearly
Monica Favia
52:00
I still don't understand the credit line, one boat can be more than $1.5 million.
T.J. Brown
54:07
What about their digital solutions? they have an app, e signature product, etc.... is that part of the competition?
Emily Goad - UCO
54:19
Monica, he said they will keep in confine of credit line and the scenario will not have a boat more than credit line.
Fawzi El-Kattan
55:03
how will we determine if the manufacturer is someone we want to work with
Monica Favia
56:19
Would the credit line apply per location?
Valeriia Chukhnenko
57:02
So for the purpose of the competition, it is only commercial finance and the retail finance (end-user leasing) is not applicable in this case?
Anthony Aguilar-Pichette
57:09
So we should go off of the chart to find out the interest rate rather than decreasing their competitors rate by .5%?
Davis Adams
57:41
Do most customers prefer the pay-as-sold method of payment for their financing?
Barbara Dawson
58:07
At some point, I'd love to know more about your use of technology. All the apps that the sales people, customers, partners, and manufactures can use.
Chuck Viosca
58:58
Valeria, just commercial finance, no end-user leasing.
Vivian Qiao
59:15
How does DLL go about doing business in countries that we don’t have a location in?
Christina Steber
59:24
But if DLL is condensing the payments, wouldn't multiple locations matter?
T.J. Brown
59:29
so digital solutions are part of what you get for having a line of credit with DLL. it's not a separate solution with additional costs associated?
Chuck Viosca
59:38
Anthony, Yes, go to the chart and you can reduce the chart rate by 0.5% to be competitive.
Chuck Viosca
01:00:23
Davis, yes pay as sold is teh main way.
Barbara Dawson
01:00:52
Can you say more about the way the marketing works?
Fawzi El-Kattan
01:01:02
I know we provide seminars at DLL, can you touch on that?
Barbara Dawson
01:01:02
How the tools benefit?
Czerise Villiers
01:02:51
Is there extra costs for training dealer on how to use digital solutions?
Semira Amirpour UTD
01:04:32
Does the training cost anything to the dealers?
NAU-Sales Team
01:04:38
What is the biggest objection that you get?
Travis Brickey, Georgia Southern
01:04:48
The Galati Yachts destroyed on the dealer lot (let's say in a hurricane) is that product insured by DLL?
Anthony Aguilar-Pichette
01:07:55
in this scenario when do we give rate quotes do we guarantee galati we can decrease it by 0.5%?
Fawzi El-Kattan
01:08:11
should we mention initially that 0.5% lower than competitors?
Fawzi El-Kattan
01:09:35
would we penalize for goign down 0.5%
Fawzi El-Kattan
01:09:39
going
Fawzi El-Kattan
01:10:54
How do we choose which manufacterers to go with?
Annie Coufal
01:13:57
What does the training process look like for DLL employees (Specifically a Business Development Manager)?
Stetson University
01:14:24
if dealer goes under is there a plan for exit?
Fawzi El-Kattan
01:17:07
how should we reply to a worry about recession?
gpevey
01:17:14
Is there specific help given with the actual floor plan?
AppState
01:17:21
specific examples of customer service provided?
Ethan Gutzlaff
01:17:23
is the pay-as-sold model the industry standard?
Mark McMillan
01:17:41
How would you structure the product presentation?
Anthony Aguilar-Pichette
01:17:48
just to be clear the 1.5 maximum credit line is that for the year?
Travis Brickey, Georgia Southern
01:18:21
How quickly is financing provided once approved by DLL? Days? Week? Month?
Valeriia Chukhnenko
01:21:16
How would you structure the product presentation?
Anthony Aguilar-Pichette
01:21:33
how long does it typically take to get the inventory to the dealer. in this case the yachts to the marina
Monique Sevin
01:24:35
Can the buyer of the boats use DLL to finance their purchase?
Stetson University
01:25:53
thank you
Dr. Dennis Hill (he/him)
01:26:04
Thank you Chuck and Damien!
Brent McCulloch--Kennesaw State
01:26:09
Thanks All!
Semira Amirpour UTD
01:26:13
Thank you so much!
Hailey Asmussen
01:26:13
Thank you!!
Anthony Aguilar-Pichette
01:26:14
Thank you for your time- The University of New Mexico
Fawzi El-Kattan
01:26:28
Thank you for answering my questions!
janastone
01:26:31
Thank you!
Ethan Gutzlaff
01:26:32
Thank you!
Kellie Jackson
01:26:39
Thanks all!
Rafael Soltero - FIU
01:26:45
Thanks You!
Bryce Nelson
01:27:27
Thank you!
AppState
01:27:35
very helpful, thanks!
Shannon Sawtell
01:28:41
Thank you! - UF
NAU-Sales Team
01:30:12
Thank you!
Don Thacker
01:30:16
Thank you!
edaniels
01:30:20
Thank you!
Harrison Moyer
01:30:30
Thank you!